Terms and Conditions

Terms and Conditions

These Terms and Conditions together with Dive Unlimited Ltd’s Privacy, Shipping and Delivery, Warranty, Refund and Returns policies, constitute an agreement between Dive Unlimited Ltd (Dive Unlimited, we, our, us) and you, the visitor and/or customer (you, your). Your use of this website is conditional upon your acceptance and compliance with the Terms and Conditions set out below. By browsing / using our website, you acknowledge and agree to be bound by these Terms and Conditions.

Dive Unlimited reserves the right to amend the Terms and Conditions at any time, without providing notice to you. Continued use of the website after any amendments, constitutes an agreement by you to abide by the new Terms and Conditions.

Privacy Policy

Dive Unlimited’s Privacy Policy forms part of these Terms and Conditions and therefore we encourage you to read our Privacy Policy prior to browsing our website further.

Security

By using this website, you agree and accept responsibility for all activities that occur using your account and password, maintaining the confidentiality of your account and password and restricting access to your computer.

Order Delivery

Our online store currently accepts orders placed by customers with a delivery address within Australia only.

The delivery times provided on this website are simply estimates only, and Dive Unlimited will not be held accountable or responsible for late deliveries. Please refer to our Shipping and Delivery Policy for further information.

Pricing

Prices quoted on the website are in Australian Dollars (AUD) and are inclusive of a Goods and Services Tax (GST) of 10%.

Availability of Stock

Stock levels are set up for automatic ordering. Sometimes this may not be entirely accurate due to variations of items and multiple concurrent ordering situations. While we will endeavour to have the stock ordered available, there may be instances where some goods may not be available. We will do our best to remedy the situation as soon as possible, including offering you a refund if we cannot supply the item(s) you have requested / ordered.

Risk

You acknowledge that scuba diving contains inherent risks and you acknowledge that you (and any other person you provide equipment to which may have been purchased from this web site) are aware of and fully understand these risks. You (or any other person using this equipment provided by you and if purchased from us) agree to indemnify us in all aspects of the use or your (and their) inability to use any of the products you purchase from this site.

We recommend proper scuba diving training from internationally recognized scuba diving training agencies and being appropriately certified when using scuba diving equipment and performing scuba diving, be it recreational or technical scuba diving. We cannot be held liable for your (or any other persons) lack of knowledge, training, expertise or experience when using any of the equipment you purchase from this site.

You agree to test purchased regulators and BCD systems in a pool or in pool like open water conditions (i.e. to only a couple of meters of depth) to ensure all gear functions correctly and is assembled correctly before use in a full open water situation or especially in any overhead environment. We are retailers and as such do not generally assemble the gear you have purchased (unless specifically requested to do so). To this end you indemnify us for any failure of assembly of equipment and any injury caused by such.

Unauthorized Resale of Products

Dive Unlimited reserves the right to deny service and/or take legal action against any individual or individuals who procure products from Dive Unlimited with the intent to resale those products on external websites.

Price Match Policy

To price match an item with a competitor, the price match must be made on the day of purchase and is valid for that day only and only under the following conditions;

  • Price match must be agreed to prior to the purchase with a Dive Unlimited team member either via telephone, email.
  • Price match must be done prior to purchase and can only be done via the telephone or in person.
  • Price matching cannot be activated retrospectively.
  • The price agreed upon is valid for the day of purchase only and is not valid in conjunction with any other offer.

Refunds and Returns

A refund or replacement can be issued whereby items are deemed to have a major defect when first received by you. Please refer to our Refund and Returns Policy for further information on your eligibility for a refund or replacement and the process to complete a claim.

Product Display

We attempt to display product images shown on the website as accurately as possible. However, we cannot guarantee that the colour you see matches the product colour, as the display of the colour depends, in part, upon the device you are viewing the website on.

Errors, Inaccuracies and Omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the website is inaccurate at any time, without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information on the website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied to the website, should be taken to indicate that all information on the website has been modified or updated.

Third Party Websites

Our website may contain links to websites, content or resources, which are owned or operated by third parties. Those links are provided for convenience only and may not remain current or be maintained. Dive Unlimited is not responsible for the content or privacy practices associated with linked websites. It is your responsibility to read and understand the terms and conditions applicable to such websites. Dive Unlimited will not be liable to you, or any other person, for any loss, damage, cost, expense, liability or inconvenience incurred, paid or suffered as a result of your use of such websites.

Proprietary Rights

You acknowledge and accept that all ownership rights of trademarks, designs, graphics, logos, photographs, text, videos, data files, HTML and other code contained within our website, remains with Dive Unlimited and no title is passed to you.

Right to Download Content

You may only download content displayed on our website for non-commercial, personal use provided you do not modify or alter the material. Dive Unlimited retains all copyright, trademark and other proprietary notices contained in the material.